Business Problems that UC Addresses

For those who are looking to make sure that their businesses run with all the efficiency and acumen, it is imperative that they take the best possible step forward to implement the concept of UC, or, unified communications.

Unified Communication or UC essentially means a communication system, wherein any kind of message that is sent from one end, reaches the other end successfully. Technically speaking, this can be put into effect by the use of the TCP/IP network, which is already in place. The system can be set up to put an entire office and its various departments under one communication umbrella.

Let us look into some of the problems that are solved by a UC system.

UC Eases Business Communication

First, when a unified communication is in place, it becomes a lot easier for businesses to reach out to their clients, associates or other stakeholders, irrespective of their location or time, and regardless of the fact whether the individuals in question are sitting at computers or not. VoIP based telephones, video calling, etc., becomes much easier when unified communication is used.

Also, using a UC system ensures the all the necessary updates are readily available on time when they are needed. If there is any need for field work, or if is not possible to get access to the office equipment or get back to the office, it becomes possible to contact the business associates regardless of their location. Thus, UC will plug the communication loopholes that play spoilsport to seamless business activities at times.

UC Unifies Your Operation In Real Time

With real-time information readily accessible at the fingertip, it becomes much easier to make critical decisions in regards to various situations. More so, with the advent of conferencing, which is another key feature of UC, it becomes much easier to take note of various situations and solve them after real-time consultation with business associates and stakeholders.

UC in an office plays the most important role of getting all the operational departments and aspects under one umbrella. With an increased and seamless communication between members, chances of miscommunication or lack of communication are largely negated and this helps the office to face issues as a unit, even more so in the time of an emergency.

With IP telephony utilizing UC platform, it becomes possible for the businesses to provide low-cost applications along with various multiple communication solutions onto a unified and shared platform. This will also help businesses avoid the frustration of purchasing additional hardware systems. Also, unified communication will vastly enhance the productivity, due to the improvement of overall efficiency of the employees, as and when they need to interact or share critical data to come to quick solutions of the business problems that they have at hand.

To be frank, there is no limitation to the scale of the businesses that are gained from UC platforms. The UC platforms just need to be customized or designed to fit the specific needs or requirements of the business. There is no hard and fast rule that a business will have to be large scale to benefit from UC. What a business needs to have is just a vision and UC will show the way if implemented properly.

Unified Communication is an investment for any business – there is no doubt about it. However, the difference is that it is a one-time investment and that it starts paying itself off with time, as the business is more and more benefited by UC.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

3 Cloud Phone Myths That Are Barriers for Collaboration

Businesses across the world are migrating to the cloud phone but there are still some who haven’t embraced the change. Obvious reasons for not making the move exist and this often includes concerns pertaining to security, productivity and adoption costs.

The legacy tools for file sharing and collaboration can’t match the needs and pace of modern businesses. These inefficient tools prove to be a hindrance to productivity and often increase the cost of production. Modern businesses must realize the importance of adopting technologies and tools that help employees to work from any location with complete access to the type of information they need. Businesses that fail to realize this need are going to be left behind their competitors. In this blog post, we are going to bust some of the myths associated with the adoption of technologies like cloud phone systems that prevent businesses from making the right move quickly:

Myth 1: On-Premise Solutions Have Best Security

Companies consider on-premise phone systems and data solutions as safe bets because they believe that they have absolute control over sensitive data or information. However, according to recent news reports, most recent data breaches have occurred within on-premise systems. Some of the security issues that can plague on-premise systems include:

  • Human error – People are prone to committing mistakes and simple human error can result in high-profile data breaches.
  • Misplaced devices too can result in data breaches where it is not possible to even remotely wipe out the information.
  • Physical breaches can affect your on-premise systems and you will have to keep adopting new security technologies like biometric authentication or disaster management.

However, as with any cloud-based systems, cloud phone also have access to advanced security capabilities that can resolve issues quickly. Since the content is stored in the cloud, you not only gain visibility but also absolute control on data access and sharing. Data stored in the cloud can be remotely repaired when a device gets misplaced or lost.

Moreover, your cloud phone systems, data, and other tools are being handled by experienced and dedicated experts. They will ensure that all data security protocols are implemented and any breach is taken care of at lightning speed.

MYTH 2: Investment in Hardware is Scalable

Even a few years back, investment in hardware was being considered safe. However, with a company’s growth, server storage space actually decreases. On the other hand, maintenance hours and costs keep growing. Businesses often grow at an unpredictable rate and it’s impractical to be investing in hardware when you are not sure about the growth of your company.

Since there is a wide range of cloud-based tools and solutions available in the market, it is better to opt for the superior alternative. These solutions are known to be reliable, efficient, faster and fault-tolerant. Single point hardware failure is not possible in the cloud and you can safeguard your company from unpredictable data losses.

The situation with a phone system is similar. You mentally think you are planning for the future and get an on-premise phone that is way beyond you requirements. And, this is an investment that is sunk forever. With a cloud phone, you have options to add extensions in small numbers and even scale back when you don’t need the extensions. Features, capabilities and facilities are scalable up and down.

MYTH 3: Reliance on FTPs is Forever.

FTP servers were once the lifeblood of business, which facilitated file sharing and collaboration. However, with the change in the workplace, external collaboration, and on-the-go productivity has become necessary. FTP’s aren’t flexible enough and the technology is decades old. It does not offer any kind of data encryption, which leaves your data completely exposed.

Modern businesses should go for the cloud-based alternatives that are more adaptable and flexible than FTP can ever be. You will be able to share files and collaborate easily from your mobile devices anywhere.

A cloud phone system is not dependent on an FTP. It is completely IP based and the IPs are dynamic. At the server end, the cloud phone uses a large number of IP addresses so that your calls are never held up. At the client end, the cloud phone system does not even expect a static IP address. It recognizes you through the log-in, and set up a session based on your current IP address. You can log off, move on and reconnect, and the cloud phone system will still recognize you.

It is time to understand these and other myths and embrace cloud phone and other cloud-based system for your business.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.