IP Phone Systems

IP Phone Systems Customization – Simple or Hard?

IP Phone Systems are part of new telecommunication technologies that are changing the world. Starting or carrying out business ventures has never been an easy task. They are marked by challenges and ups and downs. One of the most crucial aspects of running a business is whether to adopt a new emerging technology or stick

Business Problems that UC Addresses

For those who are looking to make sure that their businesses run with all the efficiency and acumen, it is imperative that they take the best possible step forward to implement the concept of UC, or, unified communications. Unified Communication or UC essentially means a communication system, wherein any kind of message that is sent

3 Cloud Phone Myths That Are Barriers for Collaboration

Businesses across the world are migrating to the cloud phone but there are still some who haven’t embraced the change. Obvious reasons for not making the move exist and this often includes concerns pertaining to security, productivity and adoption costs. The legacy tools for file sharing and collaboration can’t match the needs and pace of

Unified Communication Market

Unified Communication Market in 2020

Companies across the globe are competing fiercely. They are aware how organizational and workforce mobility will play an important role in achieving their goals. The Unified Communication market will be the biggest gainer from this competition as it eyes $75.5 billion in revenues by the end of 2020. Smartphones are penetrating every household and this

VoIP Phone Service

VoIP Phone Service & Contact Center Integration

Last month we spoke about Unified Communication and Service Providers. Let us now look at VoIP Phone Service integration in a contact center. Unified Communications (UC) is one of the most popular subjects currently. Several companies maintain the traditional TDM voice network along with a separate data network. Smaller companies don’t have adequate budget to

Hosted VoIP

PSTN vs Hosted VOIP – An Analysis

VoIP, and hosted VoIP, in particular, is the new age communication technology that is gradually replacing the PSTN technology. However, the latter still has not lost its relevance. The traditional analogue technology or the PSTNs are still used by a large portion of users. However, the VoIP is a much cheaper and more user-friendly alternative

Unified Communication & Service Providers

Unified Communication & Service Providers

Why It Is Crucial To Have Alliance With A Service Provider For UC? Let us at first understand what Unified Communication or UC is. This is important before we get into the topic. Unified Command is the integration of different real-time communication services like instant messaging, VoIP, mobility features, web, and audio on a common

What is Cloud Computing? A Non-Technical Perspective

Cloud computing has turned into lifeblood for the enterprises as well as customers. If businesses want to win the race, they will have to get on board quickly. Several people believe that Cloud is nothing but the same old wine in a new bottle. Logic behind this belief is that cloud computing is just a

Conferencing Solution & Online Professional Courses

Over the past decade VoIP as a communication technology has revolutionized the way we manage our conferencing solution. The use of broadband Internet to make calls instead of the analog or conventional phone system is simply amazing. It allows a greater degree of freedom to users and at the same time allows better communication over

Future of Telecommunication and Internet of Things

For businesses, telecommunication is the primary driver. At present, roughly 3.2 billion people are in some way or the other connected to the Internet. People share information amongst themselves in one form or the other by using the Internet. And with every passing day, that number is rising at a rocketing pace. However, in the days