Conferencing Solution & Online Professional Courses

Over the past decade VoIP as a communication technology has revolutionized the way we manage our conferencing solution.

The use of broadband Internet to make calls instead of the analog or conventional phone system is simply amazing. It allows a greater degree of freedom to users and at the same time allows better communication over multiple devices with an Internet connection. The technology behind this revolutionary communication system is pretty simple as it only converts sound signals into digital packets that are transferred over the Internet broadband. Thus, everyone who uses VoIP telephony is actually using the Internet to make or receive phone calls.

The business world has taken to VoIP like fish takes to water! Since its inception, VoIP has garnered a lot of support from the business community that immediately understood the multiple benefits offered by this new technology. Not only did it save a lot of money but it also offered seamless communication with numerous advanced telephony features. From music on hold to find me/follow me, VoIP has everything for the modern businesses to excel.

One particular business that has immensely benefited from VoIP is the Online Professional Courses. Since this business is entirely dependent on the Internet, VoIP turned out to be its natural ally when it came to choosing an effective communication system and related conferencing solution for delivery of courses. Online professional courses are offered over the Internet and subscribers to these courses often make web based conference calls to course coordinators and fellow students. The integration of VoIP makes it extremely easy to enable web based conferencing solutions through applications like Skype, etc.

Here is a list of features offered by VoIP and conferencing solution that plays a very important role in delivering professional courses smoothly:

# 1 Find Me/Follow Me Call Routing

Subscribers as well as the course coordinators of online professional courses will certainly appreciate this immensely beneficial feature. This feature facilitates the creation of a contact list of numbers where a particular user can be located before the call is pushed to the voicemail. For instance, if you have an incoming call to your desk phone then it would ring twice before your cell phone starts ringing and on the fifth ring it is your home phone that starts ringing. Thus, all numbers tagged with your contact name keep ringing and when exhausted, the call gets transferred to your voicemail.

#2 Voicemail To E-Mail

This feature is available with standard VoIP suites available in the market and it transcribes the voicemail messages to text. Once converted to text, it is then sent to a designated email id. Thus, subscribers of online professional courses never really have to take the hassle of noting down names, addresses or phone numbers from voicemails. All this will lead to an organized and orderly search of voicemails.

#3 Bandwidth Utilization Along With Detailed Call Reports

Companies offering online professional courses have to decide everything based on concrete and well-organized data reports. Cloud based VoIP telephony provides them with reports on bandwidth utilization and inbound and outbound calls. Detailed reports provide data on call history that includes duration, originator, destination, and cost.

#4 Multimedia Conferencing Solution

Videoconferencing is a seamless activity when companies use VoIP to communicate with their clients and co-workers. Discussions on meetings, agendas, files, daily affairs and deals can be carried out smoothly. This feature is of immense help for companies as well as subscribers of online professional courses as they are able to discuss and share information one-to-one with course coordinators and other students on a real-time basis.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

How To Keep Conferences Productive

Conference CallsIt is really strange to learn that conference calls, which have become indispensable part of corporate life, are also the most ignored communication tools. Conference calling might not be the highlight of your day but if you are not able to handle it effectively then it will definitely hamper your productivity and will also be a big waste of time. It is not really easy to keep conference calls extremely engaging and productive and you must have already found it the hard way when you found one of your colleagues sleeping through a call. Conference calls are the only way you can collaborate effectively with all your employees, given that nowadays every organization has a good mix of mobile employees and the ones who are located at head offices or branches. You might not get things perfectly done during a conference call but then you can always use the following tips that will help you keep the calls engaging and productive.

Keep The Conference List Short

It is not very surprising to find surveys revealing that 90% of the people participating in any conference call actually do not enjoy the meetings! Now, this is some statistics to ponder upon when we add so much importance to conference calling. As a business leader or owner, you will need to consider the interest as well as the need of participant in a call. Try to include the people who really need to be in the call and the rest can be informed about the agenda and minutes of the meeting via an email. If a mail can do the trick then there is no need of preparing a long list of participants – get those only who matter and really need to be a part of the discussion. Also consider the cost factor associated with including higher number of participants – shorter list will cost lesser.

Prepare before participating

Every meeting has an agenda and you will need to decide and distribute the agenda for the conference call among all the participants. Every participant must be aware about the issues that would be taken up during the meeting. An early preparation in the form of data points or other statistical cues can make the discussion more interesting. You can use some other collaboration tools where you can share the data during conference calls so that everyone has something in front of them to refer to.

Arrange your data and files prior to starting a conference

People often don’t come prepared with the necessary files or documents and this leaves them scrambling while the other participants are kept waiting. You should ensure that every member has their relevant files and folders in an easily accessible location. Use real time file syncing and sharing tools so that all the participants can refer and share the files during the meeting.

Use the latest Technology

In case you still connect all the participants via a phone call then it is time that you get a conferencing solution. These solutions can help you to carry out video or voice conferencing real quickly. You will also be able to share and transfer files on a real time basis by using the integrated tools that come along with latest conferencing solutions. Video conferencing can turn the meetings really productive as all the participants will be aware about the camera and the conference calls can turn out to be as productive as the face to face meetings.

Stay Focused in the Conference

People often tend to lose focus during a conference call and that leads to different types of confusion. The key to a successful video or audio conference is to stay focused. You can begin by not digressing from the agenda of the meeting and in case any of the other participants do that, you can then come in and remind him of the agenda. Every participant will start loving the conferences if it turns out to be productive and focused on the subjects of concern.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.