Over the past decade VoIP as a communication technology has revolutionized the way we manage our conferencing solution.
The use of broadband Internet to make calls instead of the analog or conventional phone system is simply amazing. It allows a greater degree of freedom to users and at the same time allows better communication over multiple devices with an Internet connection. The technology behind this revolutionary communication system is pretty simple as it only converts sound signals into digital packets that are transferred over the Internet broadband. Thus, everyone who uses VoIP telephony is actually using the Internet to make or receive phone calls.
The business world has taken to VoIP like fish takes to water! Since its inception, VoIP has garnered a lot of support from the business community that immediately understood the multiple benefits offered by this new technology. Not only did it save a lot of money but it also offered seamless communication with numerous advanced telephony features. From music on hold to find me/follow me, VoIP has everything for the modern businesses to excel.
One particular business that has immensely benefited from VoIP is the Online Professional Courses. Since this business is entirely dependent on the Internet, VoIP turned out to be its natural ally when it came to choosing an effective communication system and related conferencing solution for delivery of courses. Online professional courses are offered over the Internet and subscribers to these courses often make web based conference calls to course coordinators and fellow students. The integration of VoIP makes it extremely easy to enable web based conferencing solutions through applications like Skype, etc.
Here is a list of features offered by VoIP and conferencing solution that plays a very important role in delivering professional courses smoothly:
# 1 Find Me/Follow Me Call Routing
Subscribers as well as the course coordinators of online professional courses will certainly appreciate this immensely beneficial feature. This feature facilitates the creation of a contact list of numbers where a particular user can be located before the call is pushed to the voicemail. For instance, if you have an incoming call to your desk phone then it would ring twice before your cell phone starts ringing and on the fifth ring it is your home phone that starts ringing. Thus, all numbers tagged with your contact name keep ringing and when exhausted, the call gets transferred to your voicemail.
#2 Voicemail To E-Mail
This feature is available with standard VoIP suites available in the market and it transcribes the voicemail messages to text. Once converted to text, it is then sent to a designated email id. Thus, subscribers of online professional courses never really have to take the hassle of noting down names, addresses or phone numbers from voicemails. All this will lead to an organized and orderly search of voicemails.
#3 Bandwidth Utilization Along With Detailed Call Reports
Companies offering online professional courses have to decide everything based on concrete and well-organized data reports. Cloud based VoIP telephony provides them with reports on bandwidth utilization and inbound and outbound calls. Detailed reports provide data on call history that includes duration, originator, destination, and cost.
#4 Multimedia Conferencing Solution
Videoconferencing is a seamless activity when companies use VoIP to communicate with their clients and co-workers. Discussions on meetings, agendas, files, daily affairs and deals can be carried out smoothly. This feature is of immense help for companies as well as subscribers of online professional courses as they are able to discuss and share information one-to-one with course coordinators and other students on a real-time basis.
About Nebula Solutions
Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.
Call (888) 257-0955 today for all your telecommunication needs.