What is WAN, and Why Should You Care?

With so many tech acronyms floating around out there, it can be difficult to remember what they mean and why they are important. However, it is essential that business owners and leaders understand their connectivity options so that they can make more informed decisions about how their business internally communicates, shares information, and works together. When it comes to connectivity, a wide area network, or WAN, can help businesses with widespread offices and employees better connect and collaborate.

What is WAN (Wide Area Network)?

A wide area network is telecommunications network that interconnects multiple local area networks, or LANs, that are distributed over different geographic areas. WANs can span cities, states, or countries. A WAN can be public, connecting many smaller networks together, or it can be private, connecting different parts of one business organization together.

One of the simplest ways to understand how a WAN works is to look at the internet. In its entirety, the internet makes up the world’s largest WAN as it connects many smaller LANs together through the use of Internet Service Providers, or ISPs.

When it comes to business organizations, WANs function on a much smaller scale than the internet. A company’s WAN may incorporate company headquarters, smaller branch offices, and cloud services. In this case, the WAN is used to connect all of these smaller business networks together so that they can communicate with one another from different locations.

Importance of WAN to Business Success

If your business has more than one office, it is vital that you find ways for employees at these geographically dispersed locations to communicate and collaborate effectively for the greater success of the company. The WAN plays an important role in helping your business function across locations. This is especially true as the use of real-time applications, public cloud applications, and mobile devices continues to grow in the workplace.

Enterprise WANs make it possible for your employees to share access to different applications, resources, and services that are centrally located. By utilizing a WAN, you can eliminate the need for employees in different offices to install the same resource or application service in multiple locations, making communication and collaboration more efficient across multiple office locations, no matter where they are located.

Addressing Your Business Communication Challenges

Are you looking for ways to help your organization communicate more efficiently and effectively? The forward-thinking team at Nebula Solutions can help you better understand your options for business communication solutions. We would love to chat with you about your organization and the communication challenges you face. Call us today to speak with a telecommunications specialist who can help you find the best solutions for your company today and in the future: (888) 257-0955.

 

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How to Stay Connected with Clients While Traveling

It is sometimes hard to stay connected with clients and coworkers when you are traveling. Whether you have trouble finding a good WiFi connection or your battery starts to die, there are many issues that you may face while trying to connect remotely. Below, we’ve put together a few tips for staying better connected while you are traveling.

How to Stay Connected with Clients While Traveling

Do you travel for work? We’ve created a simple guide with some great tips for how to stay connected with clients while you are traveling:

stay-connected-while-traveling

If you travel often for work or your business has a number of employees who travel regularly, it’s important that you have a flexible communication system that allows you to stay connected no matter where you are. To find out more about which telecom solutions might be right for you, contact us today.

What You Need to Know About Avaya’s Bankruptcy

This January, telecommunications company Avaya filed for Chapter 11 bankruptcy in order to reduce some of its $6.3 billion debt. Though the company tried to sell its call center business last year, Avaya representatives have said that it has no plans to sell this part of the business right now. Avaya’s bankruptcy is significant for the telecommunications industry because it is indicative of a common struggle that many telecom businesses face as they shift from a hardware to software and service based business model.

About Avaya’s Bankruptcy

Avaya is well known in the telecommunications space. This multinational company has been a market leader in the telecom industry offering its contact center, internet telephony, wireless data communications, and CRM software services. However, Avaya was late entering the cloud space, which was part of why the company began to struggle and eventually file for Chapter 11 bankruptcy.

Though Avaya offers software and service-based solutions, the company’s business model did not account for the transition away from hardware. In 2016, the company made 75 percent of its revenue from software and services. However, their capital structure was put into place to support a hardware-focused business model, which could not accommodate the business transition to cloud-based solutions.

Now that the company has filed for bankruptcy, it will have a chance to reduce debt and reinvest resources to better account for the big shift toward cloud-based telecom solutions. Though Avaya’s decision to file for bankruptcy may have come as a surprise to some in the industry, the event reveals a growing issue in the telecom space – some companies are not able to keep up with the transition away from the older, hardware-based business model.

What This Means for the Telecom Industry

Avaya’s decision to file for bankruptcy brings light to an important trend in the telecom industry. More and more businesses are looking for flexible, cloud-based solutions that can accommodate their changing business communication needs. Though many large companies are still using on premise telecom solutions like contact centers, it’s clear that telecom companies need to be more flexible in their offerings if they want to be able to support the growing communication needs of many modern businesses.

Business owners should look for telecom solutions that are not only able to solve their current communication challenges but also those that they may face in the future. As the business world becomes increasingly more digital and more businesses begin to offer their products and services internationally, business communication needs will continue to transform. Forward-thinking telecom service providers are those that can offer a range of flexible, cloud-based solutions that can keep up with changes in the marketplace.

What’s Next?

Whether you are an Avaya customer or not, this bankruptcy decision may have you wondering how you can find the right telecom solutions for your business. Take this opportunity to explore your options and find a telecom provider that is able to meet your growing and changing business communication needs. We would love to talk to you more about what telecom challenges you may face and what your business needs to succeed. Contact us today to find the right solutions for your current and future business needs.

3 Ways You May Be Hurting Your Business

All business owners and managers want what is best for their company and employees. However, sometimes a company’s practices, procedures, and inner-office systems can be holding them back without them even realizing it. It’s important for business owners and managers to recognize the subtle ways that their company may be held back from success so that they can make adjustments and continue to grow and succeed.

Top Ways You May Be Hurting Your Business

Is something holding your company back from success? The answer may surprise you. Here are just a few of the ways that you may be hurting your business without even knowing it:

  1. Your company has an outdated website.

In the digital marketplace, your website is often a lead or customer’s first impression of your brand. If the design of your website is outdated, hard to read, or difficult to navigate, this could create a bad first impression and cause consumers to look elsewhere. Your website visitors want to know that your brand is current, and the best way to do that is to have a modern design that is easy to view and navigate.

In addition to making sure that your design looks modern and provides a positive user experience, you should also update the content regularly. Outdated pricing lists, contact information, or product/service offerings may mislead your visitors. You want to make it as easy as possible for visitors to see what you have to offer and contact you when necessary.

  1. There are no clear lines of communication between team members.

Communication is key to success. If you often find errors or misunderstandings within different company departments, this could mean that there is a breakdown of communication. The first place you might look to fix this issue is your communication systems. How do your employees communicate? Are remote or traveling employees given the tools they need to communicate effectively?

If you are unable to get a clear picture of what you currently have in place or need help determining what systems will improve communications as your company grows in the future, you may want to consider telecom consulting services. This can help you better understand your current inventory and expenses as well as help prepare your team for success in the future.

  1. Your sales team is not informed about your product or service.

The goal of your sales people is to get consumers to use your product or service. However, if they do not know your product/service offering well, they may be causing more harm than good. It is not enough to give your sales people a list of benefits and tell them about your pricing structure.

Instead, aim to make sure that your entire team has an in-depth understanding of your business and the problems that you product/service solves. If necessary, commit to ongoing trainings or education to help sales people better understand and speak to the greatest strengths of what you have to offer.

Are your business communication systems holding you back from success? Nebula Solutions develops solutions to help our business clients solve their biggest communication challenges. Call us today to find out how we can help you with telecom consulting or phone system solutions: (888) 257-0955