PSTN vs Hosted VOIP – An Analysis

VoIP, and hosted VoIP, in particular, is the new age communication technology that is gradually replacing the PSTN technology. However, the latter still has not lost its relevance. The traditional analogue technology or the PSTNs are still used by a large portion of users. However, the VoIP is a much cheaper and more user-friendly alternative to PSTN.

Is VoIP The Answer to PSTN?

Telephony comes along with a string of technical issues that plague the PSTN technology. VoIP is the best answer to those issues. Frankly speaking, this is where VoIP scores over PSTN. When VoIP first appeared, it did so with issues like dropped call and poor quality of calls. At that time, no one considered it a real challenge to PSTN. However, gradually it overcame those glitches. Now, VoIP is a very serious alternative to PSTN.

PSTN is expected to become obsolete over the course of the next few years. Still, it has not lost all its relevance. There is a strong debate in the air as to whether VoIP will maintain its quality and push PSTN to oblivion. Here is where the comparison between the two technologies pops up.

The Technological Facelift Hosted VoIP

Over the last decade or so, VoIP has seen a lot of technological facelift. Today, there are a lot of reasons why it is considered the face of telecommunication technology. A modern avatar of VoIP is hosted VoIP.

A number of enterprises still stick back to their age-old PSTN service or analogue telephony technology. There are reasons behind this psychology of these enterprises. This is a well-known, tried and tested technology. It also comes up with in-built reliability, security and some emergency services. These are some of the reasons why these enterprises still would vouch for PSTN over VoIP. Over the ages, PSTN has proved to be one of the most trusted technologies in the world of communication. While VoIP has come up as an alternative, PSTN also has had its own share of development and modernization.

The Gradual Shift to Hosted VoIP

On the other hand, a considerable number of businesses are switching over to hosted VoIP. They are replacing their age old PSTNs with less expensive hosted VoIP technologies. Firstly, using hosted VoIP is simpler that using PSTNs. This is because the technology is Internet-based. A mere Internet connection is enough to set up a hosted VoIP based telecommunication service. The platform can integrate data, voice and video under a concurrent platform. This integration increases the scalability. Also, the data is sent over the network in a somewhat compressed format. This makes sure that proper utilization of bandwidth is possible.

More importantly, the proper utilization of bandwidth results in enhanced efficiency. This in turn, leads to a massive reduction of cost. Many times, even value-added services come free of cost. VoIP is a near perfect technology that meets all the needs of the present day communication.

Choosing The Right Communication System

That takes us back to where we started, when it comes to choosing between VoIP and PSTN. Perhaps the best option is to choose a hybrid system with VoIP in the core and the PSTN in the periphery.

Experts believe that the hosted VoIP will take over the PSTN completely in near future. However, as of now, VoIP will provide the feel of the future technology and PSTN will help to get that age-old feeling of the comfort zone. This is the right combination till VoIP or hosted VoIP completely takes over. Till then, the debate over the two technologies is likely to continue!!

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

Unified Communication & Service Providers

Why It Is Crucial To Have Alliance With A Service Provider For UC?

Let us at first understand what Unified Communication or UC is. This is important before we get into the topic. Unified Command is the integration of different real-time communication services like instant messaging, VoIP, mobility features, web, and audio on a common platform.

This is a wonderful technology –there is no doubt about it. However, as the technology grows it faces some serious challenges. The main challenge revolves around making the right buying decisions. In other words, it is all about choosing the best vendor. This is because these vendors or service providers define the right playground. However, in UC, partnering with the right service provider is most crucial for providing a hosted solution. There are a number of points to be considered here.

Point 1 – Natural Extension

Are the vendors familiar with the technology? This is the most important question you have to ask. Experienced vendors will be well versed with the technology. They are deeply rooted in the world of telecommunication. Some of them have businesses built on PBX or key systems. For others, telephony is just a LOB or Line of Business.

Whatever may the case be, these vendors would show you the right way to approach UC, which is surely the next generation opportunity. Landlines are becoming obsolete with each passing day. As that happens, the vendors would like the customers to go for UC. That indicates, the UC is a natural extension of the landline-based technology. If you think that you are comfortable with this change, these vendors will show you the right path. So a seamless alliance with the vendors is your gateway to a foolproof Unified Communication system.

Point 2 – Track Record of Unified Communication

Vendors may be familiar with the technology. However, that is not the only thing. There are other aspects as well. Do they have an outstanding track record with the technology? That makes all the difference. This is particularly important as the technology is constantly evolving. These vendors remain in tune with that change in any given point in time and that makes all the difference. New features are constantly added. Hence, it is important for the vendors to have enough knowledge about that. Besides, new players are entering the market every day. Hence, experienced vendors have the expertise to withstand that ever-increasing competition. These two factors will benefit you at the end of the day. Here is where the track record of unified communication of the vendors will come into play.

The abundance of UC poses a risk for you though. In one hand, it gives you a lot of options to choose from. However, it will expose you to the risk of making a poor choice. This is where a good vendor will come into play. The service provider will guide you in your selection. Surely, not every vendor has a good track record. However, it is not very hard to pick the better ones. Talk you to your local dealer and he will help you with choosing the right service provider.

Point 3 – Future Stability

This is a very crucial factor and is pretty difficult to ascertain. This is particularly true when you opt for a privately-held vendor. All vendors are not that financially stable. This is particularly true in case of the UC vendors. That is the reason you need to choose a vendor who is financially stable, and will remain so in the long-term. You cannot afford to hire one who will disappear while going forward. You need to strike alliance with a vendor who will guide you in a stable way, and stay acquainted with the ever-changing technology and trends.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.