IP-PBX Systems Makes Work Easy and Effective

Unified CommunicationsA typical IP-PBX phone system is loaded with several advanced telephony features to make your work really easy and effective. Employee productivity is increased with the implementation of IP-PBX. You will be able to enjoy all the advantages without investing a fortune to buy PBX equipment and at the same time maintenance of the system will not require dedicated IT resources. The VoIP service provider will take care of the Hosted PBX systems and all these would make extremely affordable to install, deploy, managed and even maintain the PBX telephones hosted on the cloud.

The primary technology behind the latest IP-PBX systems is VoIP or Voice over Internet Protocol. This is a technology group that works to deliver voice communication services over an IP communication network. There are several terms used by people to refer to the VoIP communication systems which include IP communications, broadband phone service, VoBB or Voice over Broadband telephony, Internet telephony etc. VoIP in simple terms is a package that involves both software as well as hardware to facilitate internet-based communication service. All the voice signals are transmitted over the IP network and the entire communication system is based on the internet.

VoIP is an extremely intelligent system that converts the analog voice signals into digital packets and transmits them over the internet. VoIP is slowly replacing the PSTN telephone systems around the world and businesses are fast switching to this latest technology.

There are 3 different ways of placing a VoIP call and you can use any one or all these ways to make or receive calls.

  1. Analog Telephone Adapter or ATA – Using this method, you will be able to connect your existing analog telephone sets to the internet for making calls using VoIP or IP-PBX. ATA or Analog telephone Adaptor will carry out the conversion of analog signals to digital signals and even carry out internet based transmission of the digital packets.
  2. IP Phones – Though these phones look like the normal phones but they use RJ-45 connectors to connect to the router. You will be able to connect the IP phone to the router directly and make calls using VoIP
  3. PC to PC – In order to connect calls from one PC to another, you will just need a software, speakers, microphones and sound card. Obviously, you will also need an internet connection for making the calls but the calls will be absolutely free. You will just be paying for the data usage and nothing else.

The IP-PBX Advantages

You will be able to use the IP-PBX system at your office and make or receive the calls using the internet. The calls will be routed just the way your old PBX system worked; however, the only change is that here the digital packets would be routed using the intelligent call routing feature. IP-PBX is a cost effective alternative to the legacy PBX systems.

Here is a list of things that you should keep in mind while migrating to the IP-PBX systems:

• Calling / Service Plans

You should always check the calling/service plans being offered by the vendor and choose the calling or service plan that suits your communication needs. Most of the service providers offer competitive pricing so you are not going find it too challenging while finalizing your choice.

• Calling Features

You must cross-check with your service provider whether the advanced calling features like conference call, caller ID and Voicemail have been provided with the service plan or not. These basic features are offered by most of the leading VoIP-PBX service providers in the market.

• Easy Set Up

It is really easy to set up the VoIP phone system and it does not require specialists to carry out the installation.

• Support

All the leading VoIP-PBX service providers in the market offer ticket or email based support. You should also ask your service provider about the FAQ list that would address most of your concerns.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

How To Keep Conferences Productive

Conference CallsIt is really strange to learn that conference calls, which have become indispensable part of corporate life, are also the most ignored communication tools. Conference calling might not be the highlight of your day but if you are not able to handle it effectively then it will definitely hamper your productivity and will also be a big waste of time. It is not really easy to keep conference calls extremely engaging and productive and you must have already found it the hard way when you found one of your colleagues sleeping through a call. Conference calls are the only way you can collaborate effectively with all your employees, given that nowadays every organization has a good mix of mobile employees and the ones who are located at head offices or branches. You might not get things perfectly done during a conference call but then you can always use the following tips that will help you keep the calls engaging and productive.

Keep The Conference List Short

It is not very surprising to find surveys revealing that 90% of the people participating in any conference call actually do not enjoy the meetings! Now, this is some statistics to ponder upon when we add so much importance to conference calling. As a business leader or owner, you will need to consider the interest as well as the need of participant in a call. Try to include the people who really need to be in the call and the rest can be informed about the agenda and minutes of the meeting via an email. If a mail can do the trick then there is no need of preparing a long list of participants – get those only who matter and really need to be a part of the discussion. Also consider the cost factor associated with including higher number of participants – shorter list will cost lesser.

Prepare before participating

Every meeting has an agenda and you will need to decide and distribute the agenda for the conference call among all the participants. Every participant must be aware about the issues that would be taken up during the meeting. An early preparation in the form of data points or other statistical cues can make the discussion more interesting. You can use some other collaboration tools where you can share the data during conference calls so that everyone has something in front of them to refer to.

Arrange your data and files prior to starting a conference

People often don’t come prepared with the necessary files or documents and this leaves them scrambling while the other participants are kept waiting. You should ensure that every member has their relevant files and folders in an easily accessible location. Use real time file syncing and sharing tools so that all the participants can refer and share the files during the meeting.

Use the latest Technology

In case you still connect all the participants via a phone call then it is time that you get a conferencing solution. These solutions can help you to carry out video or voice conferencing real quickly. You will also be able to share and transfer files on a real time basis by using the integrated tools that come along with latest conferencing solutions. Video conferencing can turn the meetings really productive as all the participants will be aware about the camera and the conference calls can turn out to be as productive as the face to face meetings.

Stay Focused in the Conference

People often tend to lose focus during a conference call and that leads to different types of confusion. The key to a successful video or audio conference is to stay focused. You can begin by not digressing from the agenda of the meeting and in case any of the other participants do that, you can then come in and remind him of the agenda. Every participant will start loving the conferences if it turns out to be productive and focused on the subjects of concern.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.