Hosted Telephony: Your Key To Success

Hosted Business PhoneVoIP, or, Voice over Internet Protocol, is often mistakenly referred to as hosted telephony and it is relatively new compared to the existing telephone systems in the market. VoIP is a technology that helps in converting the analog voice signals to digital data packets which are then transmitted over the Internet. VoIP has become quite popular among business organizations because of the advanced telephony features it offers and the low price attached to the services.

Old PSTN PBX

The old PBX system at the office was used to connect multiple telephones to the same PSTN network. These PBX systems were installed in the office premises and they provided some additional telephony features beyond the usual calls. Features like call transfer, voicemail services and call forwarding made it quintessential for any office that handled large volume of calls regularly. Though PBX is still used by a large number of companies, it has always had its drawbacks. One major downside of PBX is that companies had to employ full time engineers and operators for its maintenance and operations. This often eats away a part of the company’s budget, which can be pretty difficult for the smaller companies that depend on third party companies for making outgoing calls. Small companies often find it really difficult to pay the fees for using the third party PBX services.

The Success of Hosted Telephony

Hosted telephony has been really successful because it because it is less expensive than a PBX system, and users do not need any special hardware for setting up the connection within or outside the company. Business owners like you and me will love to work with hosted telephony because it helps us save a lot of money, and at the same time, gives us advanced features.

The primary technology that hosted telephony uses for connecting one line with another is the Internet Protocol. Thus, the existing network infrastructure that connects to the Internet can be used for telecommunication services as well.

The costs of owning as well as using hosted telephony are much lower than the PBX system because the latter needs to be upgraded from time to time so that it does not become obsolete. On the other hand when you are using a hosted telephony system, you have the unique advantage where the system is upgraded by the service provider on a regular basis. You will never really have to worry about upgrades. The hosted telephone systems are easier to manage as it is a web-based system and does not involve complex hardware at the user’s end.

Advantages Galore

Another big advantage of using hosted telephony is that it ensures business continuity so that you never lose out on the business. In the event of an unfortunate incidence, if your communication system fails at your end, there is the option of redirecting the calls to mobile phones or the branch offices. This is part of the disaster management of hosted telephony systems – the third-party service providers are there to provide you complete support during communication outages.

Higher flexibility and better security are the other two features of hosted telephony systems as the third party service providers take care in making the system extremely secure to prevent unwanted access. Clients are able to choose and use the features they find useful and do not need to spend on unnecessary features. You will be able to pick the features that suit the communication needs of your business.

Hosted telephony comes loaded with numerous advanced telephony features that would help you to route the calls intelligently and present a professional image of your company. Every good hosted telephone service provider will be ready to provide you with complete support when you decide to buy their services.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

Storage and Backup Strategy for Your Small Business

Storage And BackupBusinesses feed on data and even generate data on a large scale. If you are business leader, you must be aware that data storage is a big concern for any right thinking business owner. For businesses to succeed, data storage needs to be taken care of because that is the biggest weapon in your arsenal when competing with the others in the market. Even if you are running a small business, you work with a lot of data that would help you edge past the others. Terabytes of data are generated by a business (big or small) and they are stored on storage drives that range from your laptop hard drive to the big cloud storage, which has recently come into vogue. However, storage costs have never come so low as it is today. You have options galore when it comes to choosing the best storage for your business.

There are many small businesses that still struggle when they have to come up with a storage and backup strategy. Reasons can be many (and some strange ones too) but primarily surveys point to the confusion that exist about the different types of storage options along with lack of knowledge about the advantages of modern storage options and backup processes.

If you are looking at different storage options and consulted vendor representatives who promised you to provide the best backup storage hardware for your business then it is better to stop and start evaluating every option. Backup constitutes much more than the basic hardware as the preferences and needs will vary from one business to another. You have to understand that your data storage needs are different from the other companies and you need to devise your own strategy.

In this article, we are not going to give you a strategy and instead try to look at some of the latest options that you can evaluate and strategize based on the features offered by each.

Data storage solutions – 6 viable and popular options:

1. DAS or Direct Attached Storage:

DAS includes all the storage devices, which are directly connected to your server or personal computer by using the USB 2.0 or 3.0 ports. This is one from the old school where you have to copy all the data from your computer or laptop and carry out batch backups, which unfortunately contains many outdated data.

2. NAS or Network Attached Storage:

The NAS connect storage to a network and it includes a file server with attendant feature and even accepts multiple drives. The RAID capability of this storage server allows the NAS to avoid data redundancy and supports various protocols that are directly linked to the laptops and PCs.

3. Storage with disaster protection:

This is available both with NAS and DAS and has protection features that save it from common disasters that would otherwise destroy the unprotected data.

4. Online storage:

Small businesses have the option of storing all their data and files on a secured cloud storage. Here the data and files are stored on cloud storage platforms that are really easy to use and provide the right kind of storage at very low price. You do not need to pay up any upfront fee to start using cloud or online storage and all your data and files are stored in an incremental order.

5. Private Cloud:

If you do not want to rely upon the 3rd party cloud vendor companies for storing your sensitive business data then you will have to get your private cloud data storage. This is expensive compared to the other storage options.

6. Offline media:

This is the traditional tape storage device in the form of DVDs and Blue-Ray discs that can provide data backup during critical outages. This is cheaper but not very efficient option of data storage. Recovering data is difficult, and would need manual indexing.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.