What You Need To Run Cloud Telephony

Cloud TelephoneIf you have finally decided to use cloud computing or cloud based telephone services, it is time that you also get acquainted with the things that you might need to run a cloud-based telephony application in your organization. You need to understand what software and hardware you need. Thus, it is imperative that you get a hang of the things you might need for successful installation and deployment of the telephony applications like conferencing system, voice-broadcast and IVR.

The Application

The telephony application is an important component as it adds call flow or the telephony functionalities to the workflow. The application provides a menu-based interface or API for controlling the telephony resources. The API executes the call logic initiated by the software program that carries forward the interaction with the call like transferring a call, initiating a conference etc.

As you have opted for the cloud-based telephony service, you will not be requiring any kind of special software to avail these telephony functions. With the cloud-based telephony, you already have access to your preferred programming language. At times, you might even have to download special software (obviously free) depending on the type of cloud platform you choose to work with. The best thing is that you will never be compelled to buy any other software for making and managing your calls – everything is absolutely free with cloud telephony.

The Application Server

The telephony application can run on any existing server you might be using for running your business applications. You are not required to buy any new server for installing the application as you can run the software on any premise based server. However, you can also run your application on cloud servers like Rackspace, Amazon etc.

The Telephony Resources

Now that you have already learnt about the application that can perform telephony operations like transferring a call or making an outbound call, you need to shift your focus to the telephony resources. We all are aware that the resources reside on a server but the call system needs to gain access to these resources in order to start the telephony functionalities. The cloud service provider provides you with the telephony resources that your call system will need to initiate telephone functionalities. For using the telephone resources residing in the cloud, you will need to get your application registered with the cloud service through an Internet connection. Post registration of the application, the call logic application runs on your server and information is exchanged with the cloud platform in the event of a call.

The Deployment

Cloud offers numerous advantages and when it comes to deployment; nothing can beat it. You do not need to spend a single penny till the time you have installed and rolled out the application. You do not even need to pay for your developer account. Once your application is live, you will be able to receive as well as make calls. You can handle as may calls as you want and do not even need to plan for the peaks – cloud platform automatically scales depending on the traffic volume and it will handle as many concurrent calls as your system receives or makes.
Connection to the PSTN network

All the connection to the PSTN network can be handled by the cloud-service provider and you don’t even need to purchase a gateway.

The Data

You can choose to store the data on the cloud or on a server at your office. For data driven applications, if the data is stored in a local server, a simple connection needs to be established with the cloud application.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.

 

Call Processing Features of VIPedge

Call Processing Features of VIPEdgeThe latest cloud based VoIP service from Toshiba is the best product to have hit the market in the recent years. This award winning enterprise IP communication system is not only affordable but also easy and it can accommodate any number of users. If you are running a business then it is quite natural to be opting for an efficient and affordable communication system that can augment the growing communication needs of your enterprise. For business owners who are looking to take advantage of IP telephony, there can’t be anything better than the Toshiba’s VIPedge.

Low CAPEX

Several organizations have higher potential but are often restricted due to their limited capital. However a cloud based telephony system will help these organizations to be at par with the bigger companies when it comes to communication. It also helps the smaller organizations to project a more professional image and compete with the bigger companies in the market. Cloud based solutions like Toshiba’s VIPedge will help you manage the communication costs in a better manner by predicting the operational costs.

Don’t you need a communication system that takes care of all your modern business communication needs?

Tohsiba’s VIPedge facilitates smooth modern business communication and you do not even need to purchase, look after installation or maintain IP-PBX system at your office premises. No sensible business owner or IT department of a large organization would ignore the benefits being offered by a cloud-based communication system. By opting for Tohsiba’s VIPedge, you will not only make capital savings but will also free up your IT team to get engaged in some productive work.

Managed By Toshiba

In cloud based communications, the IP networks are all managed by Toshiba. The entire software as well as the hardware required for cloud-based VoIP telephony is maintained at a secure data centre. As a user, you will just need to maintain the end-point devices along with the local network connecting the devices. Capital expenses can be better controlled due to the flexibility offered by VIPedge. You will also be able to avail advanced telephony features that would empower the employees of your organization.

Features and Scaleable

If you have already been using the on-premise IPedge solution from Toshiba then there is better news in store for you. VIPedge is as good as its on-premise counterpart IPedge. You will be able to use all the functionalities offered by IPedge. Endpoint devices like desk phones (IP5000-series), wireless telephones (IP-4100 series) and even soft phones can all be retained. If you opt for VIPedge, then you will just have to pay a monthly subscription fee depending on the size and use of your communication system. Amazing scalability offered by VIPedge enables you to expand your communication system based on the growth of your organization. You will also be saved from the hassles of installing and maintaining IPedge servers. Toshiba offers you its latest communication infrastructure and you get to benefit from the updated software, firmware and advanced telephony features.

The Power

The power of VIPedge is not limited to just being the cloud-based version of IPedge as it comes loaded with a complete suite of communication features. This includes numerous call processing features, voice mail combined with unified messaging, call routing (find me/follow me), soft phones and several other features offered by any other advanced unified communication (UC) systems.

VIPedge is extremely convenient for the organizations that are still growing and once they feel the need of an on-premise system like IPedge, they can easily make a switch, or even work with both. You will able to retain all the Toshiba endpoint devices after making the switch, so the choice is yours.

Cloud or no Cloud – Toshiba has the perfect solution for your business.

About Nebula Solutions

Nebula Solutions (originally Technology Convergence Group (TCG)) is a provider of business telecommunication solutions in the Dayton, Columbus, and Cincinnati, Ohio areas. Nebula Solutions is a Toshiba Platinum Dealer, which is the highest attainable certification level. Nebula Solutions supports all Toshiba telephone systems from the IPedge VoIP system all the way to Strata communication systems. At Nebula Solutions, our technicians are Toshiba certified and have an average of over 20 years of experience.

Call (888) 257-0955 today for all your telecommunication needs.